10 December 2020
Assessing the impact of good social media customer service and exploring the potential rewards of a strong social media presence is golden to businesses. Social media has transformed the way we communicate, distribute information, and create content, and even context. Through the years since its...
21 May 2022
We all know an omnichannel approach to modern marketing is essential. You understand how to establish relationships with its customers. You may even know exactly what your clients want. But, do your company's technologies and operations communicate well enough with one another to provide a...
10 May 2022
WhatsApp is the world's most popular messaging app. It has amassed 1 billion new users between 2016 and 2020. Every day, 1 million new users join WhatsApp. On the iPhone, it's accessible in over 40 languages. And on Android, it's available in up to 60. Companies of all sizes utilize the platform to...
21 April 2022
The world we live in is constantly changing, and customer expectations are changing with it. We started moving to a digital world a long while ago, and in that digital world, speed is paramount to success. Customers value speed more and more. When they contact you about anything, they expect a...
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