1 April 2021

Zebramo: customer experience management with Desk360

Saygın Sargın, Customer Relations Manager at Zebramo, says Zebramo is a marketplace app that allows everyone with a smartphone to sell their products and shop securely, put products up for sale without any limits, free of charge. Zebramo manages its customer support processes with Desk360....

27 August 2021

Glocalzone: Multi-language customer support

Doğan Turan, one of the co-founders of Glocalzone, stated that the most important aspect of their business is to provide quick support and communicate with their users in their own languages. According to Turan, one of the key features of Desk 360 is the ability to leverage predefined responses...

27 June 2021

Dinlebi: Reducing agent response time

Customer satisfaction, as well as product diversity and the UI experience, are the key aspects of an app that must be well designed, according to Cenk Gültekin, one of the co-founders of Dinlebi, the audiobook platform with over a hundred thousand active users. When asked about Desk360’s ease of...

360 derece müşteri hizmetleri

21 February 2021

Onedio: 360-degree customer support

Burak Arığ, the product manager of Trivia SuperStars and Oyna Kazan, says Oyna Kazan is geared towards the Turkish market and Trivia SupersStars is available worldwide. They both are trivia games offering real money prizes. These trivia games are held at certain times, so every problem that...

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